Frequently Asked Questions

Everything you need to know about shopping with Vital Care USA.

How long does shipping take for domestic orders?

Standard shipping within the USA typically takes 3-5 business days. We also offer expedited shipping options at checkout for faster delivery.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific styles.

What payment methods do you accept?

Vital Care USA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.

Are your garments sustainably sourced?

We are committed to ethical fashion. We partner with manufacturers that adhere to fair labor practices and utilize eco-friendly materials whenever possible.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.