Vital Care USA Returns & Exchanges
We want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If you are not completely satisfied with your purchase, simply follow our streamlined process for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Package and Ship
Securely pack the items in their original packaging and drop off the parcel at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.